This Billing & Payment Policy explains how payments are processed on the Nanamica US website.
1. Accepted Payment Methods
We accept secure payments through trusted providers, including:
- Visa
- MasterCard
- American Express
- Debit cards
- Other payment methods shown at checkout
All orders must be fully paid before processing or shipment.
2. Payment Security
- All transactions are processed through secure encrypted payment gateways
- We do not store or have access to your full credit or debit card details
Payment information is securely handled by certified third-party processors.
3. Billing Information
Customers must provide accurate billing details, including:
- Full name
- Billing address
- Email address
- Valid payment details
Incorrect billing information may result in delays or order cancellation.
4. Payment Authorization
All payments are subject to authorization by your bank or payment provider.
We reserve the right to:
- Request additional verification
- Cancel suspicious or unverified orders
- Decline transactions that cannot be confirmed
5. Currency
All prices are displayed in USD (United States Dollars) unless otherwise stated.
Your bank may apply additional charges such as:
- Currency conversion fees
- International transaction fees
6. Taxes
Applicable taxes may be added based on your location and will be shown at checkout before payment.
7. Failed Payments
Payments may fail due to:
- Insufficient funds
- Incorrect payment details
- Bank restrictions
- Expired cards
If your payment is declined, please try another method or contact your bank.
8. Refund Processing
Approved refunds will be issued to the original payment method.
- Processing time: 5–10 business days
- Timing may vary depending on your bank or provider
9. Contact Information
For billing or payment inquiries:
Nanamica US
125 Wooster St
New York, NY 10012
United States
📧 Email: support@nanamica.us
📞 Phone: +1 (213) 575-3811
Business Hours:
Monday – Friday: 09:00 AM – 6:00 PM